Food for Health
Food for Health International is redefining the contract manufacturing of raw ingredients and finished goods. With Protective Processing and Targeted Microbial Killsteps, Food for Health keep nature’s pure nutrients alive. They suspend complete nutrition at full potency, maintaining the taste, aroma, and color only nature can create.
With pure, living ingredients and manufacturing expertise, Food for Health accelerates product’s speed to market, reduce cost of goods of their customer’s products.
Food for Health have been a long term Ross ERP customer, with a custom built sales order integration. However internal and external support wasn’t up to the task and business suffered as a consequence.
ProcessOne was engaged to provide
- Ross ERP business knowledge
- Ross ERP technical expertise, including IAF, Ross Connect and EMF
- Integration expertise to manage the custom-built sales order interface
Since ProcessOne has taken over support, confidence in Ross ERP has increased, orders are getting processed and the business is running.
This support is managed the ProcessOne cloud based Help Desk. Food for Health staff enter issues into the help desk and depending on priority and urgency a ProcessOne consultant is assigned to both manage the issue and deliver a solution.